One of the most popular work-from-home opportunities is to answer the inbound customer calls for companies. Major companies outsource their customer-service calls to companies that hire U.S.-based at home agents.
You can usually set your own hours and pick a company that’s perfectly suited to your knowledge and interests. In addition to having a pleasant voice and strong customer-service skills, you must have high-speed Internet access, a computer, a landline, and a quiet place to work. Most all companies require that you pay for these on your own.
You can expect to make an average of between $8 and $15 an hour depending on your experience, call volume and the work from home company. You should be prepared to work a minimum of 20 hours per week, and up to 40 hours to 60 hours, when your schedule permits.
Among the companies that hire inbound and outbound agents to explore:
Remember, each company has different needs based on factors, like; location, hours, clients, payment schedules, skills and knowledge. Be sure to check with a few of them to determine which work from home company is the best match for you.
Work from Home Customer Service Agent Jobs
Even the Government is now allowing telecommuting.
A bill was passed in June 2008 that will allow some government employees to telecommute. On June 3, 2008, the House passed H.R. 4106, the Telework Improvements Act of 2008. The bill would require Federal agencies to establish and implement policies regarding telecommuting.
This is the start of corporate America moving toward a flexible work environment. Right now about 53% of Americans work from home and the numbers are growing at a rapid rate. I know for some people telecommuting seems like just a dream, but mark my words, in the next five years I think it will be closer to 80% of Americans working from the comfort of their own homes.
With most of the textile and mill type jobs being moved overseas, most jobs now preformed in the US are office type jobs, that can be done from any computer connected to the internet. Not to mention all the software now available to monitor employees remotely. Even the “control freak” CEO can relax without having employees in eye view.
Companies are also realizing that they can save overhead by not maintaining a building to house employees 5 days a week. They can even shut down the office and go home themselves. No more paying vendors to supply their office with things like coffee, cups, paper towels, housekeeping, utility bills, and so much more.
So keep watching the post here. I will be updating you of new companies who have stepped over into the telecommuting world as I get the information.
