One of the most popular work-from-home opportunities is to answer the inbound customer calls for companies. Major companies outsource their customer-service calls to companies that hire U.S.-based at home agents.
You can usually set your own hours and pick a company that’s perfectly suited to your knowledge and interests. In addition to having a pleasant voice and strong customer-service skills, you must have high-speed Internet access, a computer, a landline, and a quiet place to work. Most all companies require that you pay for these on your own.
You can expect to make an average of between $8 and $15 an hour depending on your experience, call volume and the work from home company. You should be prepared to work a minimum of 20 hours per week, and up to 40 hours to 60 hours, when your schedule permits.
Among the companies that hire inbound and outbound agents to explore:
Remember, each company has different needs based on factors, like; location, hours, clients, payment schedules, skills and knowledge. Be sure to check with a few of them to determine which work from home company is the best match for you.
Work from Home Customer Service Agent Jobs
Staples Is Hiring Work From Home Agents
We have work-at-home opportunities out of our new Baton Rouge contact center. These positions involve receiving incoming calls and providing superior customer care and sales with the intent of providing customer satisfaction and retention, and meeting sales goals.
Candidates MUST have a secure, private area in their home or work location to take phone calls and service customers. The workstation MUST be free from all outside noise and distractions during the entire work schedule. The work location must be in the EBR local calling area and have a reliable high-speed internet connection (no dial-up connections). We are not an outsourcer or a contractor. Employees work for Staples/Quill and have set full-time schedules(schedules to not vary from week to week).
Candidates must be available to attend a 4-6 month onsite training at our Highlandia Road contact center. After training is completed, work-at-home agents work from their home workstations and report to the contact center approximately once a month for meetings and training. We provide our WAH Agents with a Staples owned computer to use exclusively for work purposes.
Our Work-At-Home Program IS:
-An opportunity to have a professional career working for a Fortune 150 Company from the comfort of your home.
-A way to save your hard-earn money on transportation and wardrobe expenses.
-A way to protect the environment by reducing pollutants caused by traditional commuting.
Our Work-at-Home Program is NOT:
-A work-at-home opportunity where you have to make a financial investment or attend a seminar
-A substitute for family care, tending to personal obligations or working another job as agents are required to be at their workstations with no outside noise or interruptions during the entire eight hour work shift (except for breaks and lunches). Phone and computer adherence is monitored remotely.
These positions start at $9. 05 per hour and are eligible for our extensive benefits program on the first day of the month after 90-days of employment.
WAH Agents assist our customers by taking telephone orders, answering pre-sale questions, and assisting with item selection in a professional and polite manner and in accordance with published departmental performance standards.
REPORTING RELATIONSHIPS:
This position reports to a Customer Relations Team Manager.
PRINCIPAL RESPONSIBILITIES:
1. Performs accurate entry of phone orders into a computer, solving pricing and other order-related problems as needed.
2. Assists customers with product selection, suggesting appropriate substitutions, and relaying information regarding various policies and guarantees. Attempts to convert calls to orders.
3. Utilizes the PSR Dept. to locate products not found in available resources.
4. Promotes special sale items and product attachments with a “soft-sell” approach on an add-on basis.
5. Refers customers to Team Leader as needed for assistance beyond normal routine handling.
6. Provides feedback to management on any recurring procedural or product problems.
7. Collects valuable marketing and credit information from customers as requested.
8. Attends catalog, product information, and special training sessions as directed.
9. Builds and maintains internal and external customer relationships while providing uncompromising customer service.
10. Meets and maintains department production and quality standards.
11. Performs other related tasks as required or requested.
INTERNAL/EXTERNAL CONTACTS:
Contacts departments as needed to resolve customer inquiries and orders.
Daily contact with customers.
Qualifications BASIC QUALIFICATIONS:
Graduation from high school or GED
Related training or work experience.
Experience with customer contact, preferably on the telephone in a customer service or sales capacity.
Demonstrates effective oral and written communication skills.
Excellent PC and Intern
Mystery Shopping for a Living
Mystery Shopping has to be one of the top dream jobs for most women. Why? Because we love to shop. To get paid to do what like doing for free anyway, priceless!
There are hundreds of legit companies that hire people to mystery shop. Just like with any other work from home job, you have to do your homework and use common sense. Don’t pay the company to work for them, check forums and other online groups to see if any one has worked for the company and been paid.
Mystery shopping is fun and a great way to get free stuff like, meals, entertainment, clothes and many other items. Most shops pay $15-$100 and they usually can offer you 1-2 shops per week, depending on where you live and how close you are to a big city. Bigger cities have more shops available, of course.
The best thing to do, is sign up with as many mystery shopping companies as you can. this will give a huge range of shops and plenty of shops to keep you busy and even pay the bills. This is the only way to really make a living at mystery shopping. Most people only mystery shop for fun and free stuff, which is a great reason to mystery shop.
Find legit mystery shopping companies here:
Even the Government is now allowing telecommuting.
A bill was passed in June 2008 that will allow some government employees to telecommute. On June 3, 2008, the House passed H.R. 4106, the Telework Improvements Act of 2008. The bill would require Federal agencies to establish and implement policies regarding telecommuting.
This is the start of corporate America moving toward a flexible work environment. Right now about 53% of Americans work from home and the numbers are growing at a rapid rate. I know for some people telecommuting seems like just a dream, but mark my words, in the next five years I think it will be closer to 80% of Americans working from the comfort of their own homes.
With most of the textile and mill type jobs being moved overseas, most jobs now preformed in the US are office type jobs, that can be done from any computer connected to the internet. Not to mention all the software now available to monitor employees remotely. Even the “control freak” CEO can relax without having employees in eye view.
Companies are also realizing that they can save overhead by not maintaining a building to house employees 5 days a week. They can even shut down the office and go home themselves. No more paying vendors to supply their office with things like coffee, cups, paper towels, housekeeping, utility bills, and so much more.
So keep watching the post here. I will be updating you of new companies who have stepped over into the telecommuting world as I get the information.

Work From Home Scams
There are always work from home scams to look out for. There are so many people who would love to make a buck off of moms who just want to be able to stay home with their children and help to support their families.
You just have follow the rules of applying for work from jobs: Never pay to work from home. A real company will never ask you to pay a fee to work for them. Some legitimate companies will have you pay for a background check, but this will not be until you have been offered employment.
Never give out your personal information in the application process. You will have to give your personal information once you are hired, but never give this information the application.
If you follow the rules above and research the company on the internet, you will avoid becoming a victim of a work from home scam. Visit the Work From Home Resource Website to find real companies that hire people to work from home.
Click Here! For your work at home business.
Work From Home Customer Service Jobs
Customer service is the most popular type of job that you can do from home. Most
companies use a call center to have the calls routed to you through VOIP. All of the
companies that require you to speak to customers over the telephone, require that you have
a quiet home office environment and a headset, which you have to purchase yourself.
The work at home jobs listed on our website all are legitimate companies, that do not charge a fee to work
for them. A few may require that you become bonded or pay for a background check,
because you are handling sensitive customer information, such as credit card information and
you are working at home, so they need to know that you are trustworthy.
You can make anywhere from $5.00 - $15.00 an hour working from home as a Customer
Service Rep.
If you are interested in applying for a work at home customer service job visit the website: http://www.workingfromhomeresource.com/Customerservicejobs.html





